Shipping & Delivery
Processing Time Order verification, product handling, packaging, and fulfillment. All orders are sent to our manufacturer that are usually processed within the first business day after the order is placed. The order is processed within 3-5 business days. After the order is shipped, you will receive an email notification with the tracking order. The email is sent to the email you entered in the order.
Shipping Time This is the time it takes for the items you ordered to be shipped from our warehouse to your destination. Please make sure the delivery address you give us is correct. We are not responsible for incorrect or incomplete delivery addresses. US orders are shipped by e-Packet, which is a US Postal Service shipping method. Vitabackpacks offers free shipping to our US customers via this e-Packet shipping method. Items will be shipped from the closest warehouse
- Orders shipped from a US warehouse take 2 to 4 Business Days.
- Orders shipped from our manufacturer warehouse take 12 to 20 business days.
- International orders shipped from our US warehouse take 5 to 20 business days.
- International orders shipped from our manufacturer warehouse take 15 to 28 business days.
Holidays and customs may delay delivery times.
International orders sent to countries other than the US usually take 15 to 28 business days. Vitalbackpacks also offers free shipping to our international customers.
|Shipping from our USA Facility||2-4 Business Days|
|Shipping from our Manufacturer Warehouse||12-20 Business Days|
our USA Facility
|5-20 Business Days|
|Shipping from our Manufacturer Warehouse||15-28 Business Days|
** THESE ARE ESTIMATED DELIVERY TIMES. There may be delays due to the carrier, holidays or international customs.
SHIPPING TO AFRICA
Orders shipped to African countries will take approximately 18 to 30 business days. Shipping to most African countries is free by standard shipping.
ABOUT CUSTOMS, TAXES & DUTIES
When ordering from VitalBackpacks.com, you're responsible for ensuring the product can be lawfully imported to your destination.the United States may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; VitalBackpacks has no control over these charges, nor can we predict what they may be.
Customs policies can vary widely. You should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Customs offices in some countries or regions require the importer of record to provide a particular form of identification before releasing a shipment. You may be required to provide an identification number such as a Unique Identification Number, CPF, or Tax ID.
- Countries/regions that require an identification number include Brazil, Chile, China, Ecuador, India, Israel, Peru, Qatar, South Africa, South Korea, Taiwan, and Turkey.